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GT221 Pro Driver Issue

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Post time 2018-4-22 05:51:49 | Show all posts |Read mode
I'm at a loss for fixing my tablet problem


I just purchased the GT-221 Pro , running iton my window 10 machine.

Downloaded and installed the latest driverv13.15.16. Started using the tablet with Photoshop CC 2015, immediately startedhaving problems. Thought it could be that I’m running a little older version ofPhotoshop, so I updated and installed CC 2018, but the problems continued.

What is happening is that when my canvas is atfull screen in photoshop, I can draw perfectly, pen works wonderful and the wayyou would expect, until I zoom in. Then every tool is the “pan” tool (brush,eraser, zoom, stamp, etc) when I zoom back out to full screen, then the brushwon’t work at all, sometimes if leave my computer and come back to photoshoplater, sometimes I can draw normally again until I zoom in, and then it’s thesame problem.

So I hit the forums and I see that many others arehaving similar issues and had different fixes that seemed to varying degrees ofsuccess for them, so I’ve run the gauntlet of troubleshooting:

Uninstalled and reinstalled v13.15.16, no luck

Uninstalled my old Wacom drivers, no luck, thenuninstalled and reinstalled v13.15.16, still no luck.

Verified that photoshop’s preferences/performancehad the “use graphic processor” was enabled, still no luck.

Reset and deleted all of my brushes in photoshop,no luck.

Disabled Windows Ink, no luck

Saw a few strings that mentioned turning off andon “support TabletPC” but that screengrab of that dialog box looks nothing likethe v13.15.16 tablet configuration dialog box I have…I don’t have that checkbox, unless I’m completely missing where that setting’s location.

I’ve tried running Huion’s software in Admin Mode.No luck

Ran Photoshop in Admin mode, problem stillcontinues.

The only thing that has come the closest to fixingthe issue is the PSUserConfig.txt with the following text:

# Use WinTab
UseSystemStylus 0

After adding this file in theC:\Users\name\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC2018 Settings, I can then draw in both full screen and when I’m zoomed in, theproblem is that the preview brush is at the end of the stylus tip where youexpect it to be, but when I draw, the actual stroke about 50-75 pixels belowthe cursor/brush preview. This happens in both full screen and zoomed in. Andyes, I’ve calibrated this tablet countless times, but still doesn’t resolve theoffset problem.



I do have video on what is going on if that helps.


I’ve run out of ideas to try.

Thanks in advance!
Ed

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Post time 2018-4-25 10:05:21 | Show all posts
Hello Ed,

I had the same problem when I first installed the driver.
The way to fix this is to launch the Huion Tablet app, then select the "Stylus Pen" tab on the left side. On that page you will see a check box to Enable/Disable Windows Ink. Make sure it is unchecked and hit apply. After I did that photoshop worked fine.

Thanks
Rogelio
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Post time 2018-6-12 16:43:13 | Show all posts
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