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Dual monitor setup

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Post time 2016-11-1 02:29:40 | Show all posts |Read mode
I have used the 610pro for 6 months.  No problems.  Just installed updated drivers.  I can no longer get the stylus cursor to move bewteen two monitors ( I use a dual monitor setup).  With the previous driver the problem did not exist.  How do I get dual monitor support?

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Post time 2016-11-1 10:43:23 | Show all posts
Hi Dear customer:
Please first check if the device is fully connected. You may click into the tablet driver software and see if there's a message stating "Device is connected" at the left bottom of the driver window, when you are sure the device is connected without any problems, please check/uncheck the "Support Tablet PC" box and try the pen again.
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 Author| Post time 2016-11-2 02:47:33 | Show all posts
The device is connected.  Driver is loaded. I paint with it everyday. My problem is that I can not use the cursor (stylus) across dual monitors The cursor works only on the main monitor.

I opened the Tablet PC Settings screen (win 10).  I see no box that says "Support Tablet PC."  Where do I find this box?
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 Author| Post time 2016-11-2 03:18:18 | Show all posts
Ignore my last message.  I found the box with the "Support Tablet PC."  Checked or unchecked makes NO difference.  To fix the dual monitor issue I needed to "screen setting" to "across all monitors."
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