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G10T pen not working

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Post time 2018-6-14 17:10:37 | Show all posts |Read mode
Hi, I just ordered and received my G10T. Really well built tablet. Problem is, the pen doesn't seem to work. The tablet detects the pen (shown from LED indicator) but the pointer on screen doesn't move at all. I've done uninstall and reinstall several times with no result. I've tried driver from the CD and huion website, same result. I'm using Win10 btw. The store offered to replace the pen, but I'm not sure that's the real problem. Please help.

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